Shipping & Order Processing
SHIPPING INFORMATION
- Delivery
Allow 3-5 business days for your order to be processed in our distribution center in Waterbury, CT. Ground UPS shipments take 1-7 business days to reach any location in the continental US from our distribution center. Please note that we are unable to ship outside the US, to APO/FPO addresses or to PO Boxes. Please add an additional $20 for shipping to Alaska, Hawaii, Puerto Rico and US Virgin Islands.
Allow 5-7 business days for your order to be processed in our distribution center in Waterbury, CT. Ground Fed-Ex shipments take 1-7 business days to reach any location in the continental US from our distribution center. Please note that we are unable to ship outside the US.
Delivery charge of $35 for Alaska, Hawaii, Puerto Rico and US virgin Islands still apply.
| Area | Cost | Courier | Delivery Timeframe from Order Placed |
|---|---|---|---|
| Majority US | $15 | Fed Ex | 4-14 business days |
| Alaska | $35 | Fed Ex | 4-14 business days |
| Hawaii | $35 | Fed Ex | 4-14 business days |
| Puerto Rico | $35 | Fed Ex | 4-14 business days |
| US Virgin Islands | $35 | Fed Ex | 4-14 business days |
| APO/FPO PO Box Addresses | $15 | FedEx SmartPost | No shipping time guarantee |
| PO Box Addressed | $15 | FedEx SmartPost | No shipping time guarantee |
Estimated shipping times apply to in stock merchandise. Please contact customer service to verify availability. Portmeirion Group Designs LLC retains the right to require signature for receipt of select orders. Allow 5-7 business days for your order to be processed in our distribution center in Waterbury, CT. Ground UPS shipments take 1-7 business days to reach any location in the continental US from our distribution center.
You will receive an email notice with the Fed-Ex tracking number when your order ships. If you have questions regarding your shipment, please contact Customer Service, toll free at (888)778-1471.
Seasonal Shipping