Skip to main content Skip to footer content
You are shopping with Portmeirion
Shop our sites:
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
Free Shipping Over $150
Pay Over Time with 
  • New
    • New
      • Sara Miller London
      • Nature's Bounty
      • Botanic Garden
      • Botanic Garden Bouquet
      • Botanic Garden Harmony Accents
      • Botanic Garden Harmony Bakeware
      • Botanic Garden Harmony Papilio
      • Sophie Conran Floret & Arbor
      • Wrendale Designs
      Shop All New
    Shop All New

    Nature's Bounty Collection
     
  • Collections
    • Discover the Art of the Everyday
      • Botanic Garden
        • Dinnerware
        • Giftware
        • Bakeware
        • Serveware
        • Storage
        • Glassware
        • Cutlery
        • Melamine
        • Home Fragrance
        Shop All Collections
      • Exotic Botanic Garden
      • Botanic Garden Harmony
        • Botanic Garden Harmony Accents
        • Botanic Garden Harmony Bakeware
        • Botanic Garden Harmony Papilio
        Shop All Collections
      • Botanic Garden Bouquet
      • Nature's Bounty
      • Pomona
      • Wrendale Designs
        • Tableware
          • Drinkware
          • Mugs
          • Plates
          • Serveware
          Shop All Collections
        • Kitchen
          • Placemats & Coasters
          • Textiles
          • Utensils
          Shop All Collections
        • Home Fragrance
        • Holiday
          • Gifts
          • Home Fragrance
          • Tableware
          • Ornaments
          Shop All Collections
        • Gifts
        Shop All Collections
      • Sophie Conran Floret & Arbor
      • Sophie Conran for Portmeirion
        • Sophie Conran White
          • Dinnerware
          • Serveware
          • Bakeware
          • Accessories and Storage
          Shop All Collections
        • Sophie Conran Celadon
        • Sophie Conran Grey
        • Sophie Conran Pebble
        • Home Fragrance
        Shop All Collections
      • Sara Miller London
        • Sara Miller London Chelsea Collection
        • Sara Miller London Flamingo Collection
        • Sara Miller London Parrot Collection
        • Sara Miller London Etched Leaves Collection
        Shop All Collections
      • Sara Miller Frosted Pines
      Shop All Collections
    Shop All Collections

    Botanic Garden Harmony Papilio Collection
     
  • Dining
    • Dinnerware
      • Dinnerware Sets
      • Plates
      • Bowls
      • Cups + Mugs
      • Melamine
      Shop All Dining
    • Flatware
      • Flatware Sets
      • Serving Utensils
      • Spoons
      • Forks
      Shop All Dining
    • Drinkware
      • Glassware
      • Stemware
      Shop All Dining
    Shop All Dining

    Botanic Garden Collection
     
  • Serveware
    • Serveware
      • Serving Bowls
      • Platters + Trays
      • Tableware Accessories
      • Bakeware
      • Serving Utensils
      • Pitchers
      • Entertaining Essentials
      Shop All Serveware
    Shop All Serveware

    Sara Miller London Collection
     
  • Home & Gifts
    • Home & Gifts
      • Spring Gifts
      • Top Of Counter
      • Coffee & Tea
      • Hostess Gifts
      • Trinkets, Vases & Home Fragrances
      • Placemats & Coasters
      • Textiles
      Shop All Home & Gifts
    Shop All Home & Gifts

    Wrendale Home Fragrance
     
  • Botanic Garden 50th Anniversary
  • Wrendale Designs
    • Tableware
      • Drinkware
      • Mugs
      • Plates
      • Serveware
      Shop All Wrendale Designs
    • Kitchen Accessories
      • Placemats & Coasters
      • Textiles
      • Utensils
      Shop All Wrendale Designs
    • Home Fragrance & Gifts
      • Cosmetic Bags
      • Candles
      • Reed Diffusers
      • Hydration
      • Notes & Totes
      Shop All Wrendale Designs
    • Holiday
      • Gifts
      • Tableware
      • Ornaments
      Shop All Wrendale Designs
    Shop All Wrendale Designs

    Wrendale Designs
     
  • Great Deals
    • Atrium
    • Botanic Garden
    • Botanic Garden Terrace
    • Sara Miller
    • Sophie Conran
    • Westerly
    Shop All Great Deals
Login / Create Account
You are shopping with Portmeirion
Shop our sites:
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
Sign In or Create an Account
Order Tracking
0
  1. Home
  2. Care and Use
Portmeirion Customer Service
Customer Service
Contact Us Track Your Order Product Care & Use Returns & Exchanges Shipping Information Frequently Asked Questions Gift Registry
Locate
Delivery Country
The Company
About Us
Policies
Terms & Conditions Privacy Policy Cookie Policy User Content License

Care and Use

  • Tableware – Porcelain and Earthenware

    Designed for modern day living, Portmeirion’s tableware is “oven-to-table”, microwave, and dishwasher safe.  Some items can even go from freezer to oven (providing the dish is at least half full with food or liquid).  To get the most from your tableware, please review the following Tips.

    Tips:

    • Most tableware items – such as dinner plates, mugs, serving bowls or platters, etc. – can be placed in a warm oven (225° F or lower), but should not be used for cooking.
    • Cookware items – such as lasagne dishes, roasters, ramekins, casseroles, etc. – are designed to perform at temperatures normally used for cooking up to 425° F.
    • Do not use items that include non-ceramic materials, such as salt and pepper shakers, in the oven or microwave.
    • Do not place items on a direct source of heat, e.g., halogen burner, electric coil, or gas burner.
    • Allow ware to cool naturally for a short period of time before placing it in water to wash or on a cold or wet surface such as tile, stone or metal.  Do not cool items by placing them in cool water.
    • For microwave use, follow your manufacturer’s manual for guidelines.  Do not use your microwave to warm plates.  When microwave cooking foods that exude fluids such as fish, bacon, etc., be sure to place a paper towel under the foods to absorb the hot fluids to dissipate the thermal shock of super-heated fluids.  Remember that ceramics will pick up some of the heat created in the microwave, so use care in holding handles or picking up plates.

    Please note that gold accented collections, including Spode Christmas Tree Gold, Sara Miller London Chelsea, Celestial and Piccadilly collections are not microwave safe.

  • Cleaning Your Tableware

    All Portmeirion earthenware and porcelain tableware is easy to clean, either using a dishwasher or by hand using conventional detergents.

    If you use a dishwasher, follow the manufacturer’s instructions.  We recommend liquid detergents over powder and recommend against using detergents with “lemon” or other citrus scents/additives as they can have a long-term detrimental effect on ceramic glazes and cause colors to fade.  Abrasive heavy duty detergents, scouring powders, or steel wool pads should never be used.

    Occasionally, dark streaks may be found on your tableware from contact with silverware or kitchen utensils.  Apply a small amount of a gentle, non-abrasive cleaner such as Zud or Barkeeper’s Friend on a soft, wet cloth or sponge.

    Please note that Evesham Gold products, because of the gold banding, are not dishwasher safe.

  • Cutlery

    Portmeirion’s cutlery items such as cake slicers, teaspoons, or pastry forks are made from stainless steel and have beautiful porcelain handles.  We recommend that these are hand washed in mild soapy water and dried with a soft cloth.

  • Textiles

    Our textiles are made from high-quality materials and are designed for everyday use.  As with all textiles, wear and tear will occur.  Please read the care tags on individual items for recommended methods and if you use washers and dryers, please follow the manufacturers’ instructions.

  • Placemats & Coasters

    Using the highest quality materials, Pimpernel placemats and coasters provide a durable surface to protect surfaces from heat, scratches, and staining.  All placemats and coasters in the collection are made using an unrivalled layering system with a cork base, hardwood middle, fantastic design, and protective, hard-wearing surface.

    Designed for everyday living, placemats and coasters are resistant to normal household stains and withstand temperatures up to the boiling point of water.  They are not suitable for use as chopping boards.

    We recommend that you clean placemats and coasters with a damp sponge and dry with a soft cloth.  DO NOT immerse in water or put in a dishwasher.

  • Crystal & Glass

    Our glassware is of the best quality.  We recommend that you wash by hand to keep the glass at its best.  If you choose to use a dishwasher, please note that this may cause the glass to “bloom”, develop a haze, or the design may lose brilliance.

  • Trays

    The Pimpernel trays are heat resistant with a wipe clean surface and are dishwasher safe. Do not use abrasive cleaners. Do not place hot objects on the melamine as it may blister or warp. Do not use melamine products as cutting boards.

3 brands - 1 easy checkout
Free shipping on orders of $150 or more

get the latest news and inspiration

By subscribing you agree to our Terms & Conditions and Privacy & Cookies Policy.

*Great Deal items excluded.
Customer Service
  • Contact Us
  • Track Your Order
  • Product Care and Use
  • Returns & Exchanges
  • Shipping Information
  • Frequently Asked Questions
  • Gift Registry
Essential Accessibility
Locate
  • Delivery Country
The Company
  • About Us
  • Careers
  • Botanic Garden
  • Sophie Conran for Portmeirion
  • Wrendale Designs
  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • User Content License
© Portmeirion, LLC

Get the latest exclusive offers, a first look at new products and the latest design trends

receive 15% off your
first purchase
GREAT, YOU’RE
ALL SIGNED UP

Your coupon is on the way.
Be sure to check your email.

Receive exciting news, updates and exclusive promotions from our Family of Brands
Thanks for visiting Portmeirion Group

You are about to leave Portmeirion.com to shop with . This will start a new shopping cart. But don’t worry, we’ll save your Portmeirion, Spode, Pimpernel and Wax Lyrical items for when you return.

Continue to Nambe.com
We noticed you’re visiting from Canada

Shop with our authorized retail partner for delivery to your area

Visit Haustopia.com